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Business Process AnalystPosted Date: 14 Jul 2014

Business Process Analyst

Role Description

•         Business process analyst? the profile is of business analysts / experts to participate in BPA stream key skills eTOM business processes expertise, experience designing and implementing business process, legacy business process knowledge advantage, excellent customer communication skills

•         Business processes are the foundation of building the future state of an organization while the Business Process Architecture (BPA) approach is the catalyst which drives success through process change enabling consistency, standardization and improvement from an end-to-end perspective. The objective of the BPA work stream is to define company’s to-be business processes, within system solution impacted by the overall enterprise system Program and to enable the following:

•         Alignment between Business and IT

•         Maximizing the use of the out-of-box functionality

•         The to-be business processes reflect overall planned functionality

•         Delivery to KPIs defined and targeted as part of business transformation activities

•         Preliminary identification of integration points

In addition, the BPA approach verifies that the to-be business processes are aligned with:

•         The agreed system transformation target architecture

•         The agreed system transformation target functionality

•         The target organizational design

•         The functionality of existing systems applications (where applicable)

•         Local laws/regulations, operating policies and company’s operational model

Methodology – Amdocs Scenario Optimization Modeling (ASOM) is an Amdocs proprietary approach to Business Process Driven Modeling and Optimization. It uses a unique methodology that is designed to define business and system requirements, streamline SolutionValidation and optimize the Business Process elements of the program. ASOM has its foundation in the Enhanced Telecommunication Operational Map (eTOM) ensuring compliance with agreed industry standards. This approach accelerates overall program delivery aswell as ensuring business engagement and improving the effectiveness of the resulting business operation.

ASOM, with its library of industry specific processes, provides a business process baseline, which can be used to drive out of the box product implementations due to the pre-built alignment to out of the box product functionality, and is also aligned withbenefits realization management activities for detailed KPI/metric analysis.

We are regret only shortlisted candidate(s) will be notified

Job Summary

Yr(s) of Exp 5
Qualification Degree
Job Function
Job Function Business Consulting
Zonal Segregation --
Job Type