The role of the Organizational Change Manager is to ensure the customer’s Business Area Leads and users are supported throughout the project and all business impacts are understood. You will analyse the customer’s business and conduct change impact assessments to ascertain where high and low level changes will be. Using this information you will coordinate learning and development initiatives, training and support to ensure business readiness for the implementation to take place with minimal disruption to the customers’ business. Understand client’s organization and change management issues explain the factors involved and shape organizational solutions to deliver value to the client. Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives. Drive stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, business readiness, deployment, and adoption measurement.
Helping clients manage & execute medium to large scale change related projects
Guiding clients through the management and execution of strategic organizational change programs
Creating organizational change strategy including defining success factors
Identification & management of stakeholders
Perform organisational change diagnosis
Lead & conduct change management scoping sessions/workshops
Perform organisational gap analysis (unit/role level)